For property managers dealing with the considerable stress of managing a waking watch requirement — often at short notice and in response to urgent fire safety findings — Prime Secure provides a genuinely supportive service. Their team can mobilise quickly, brief residents professionally, and provide the documentation needed to satisfy regulators and insurers throughout the engagement.

Prime Secure’s waking watch engagements are supported by a dedicated account management function that maintains close oversight of the service, conducts regular site visits, and ensures that any issues are identified and resolved quickly. Clients also receive comprehensive post-shift reporting that provides full visibility of all patrol activity and any observations or incidents from each shift.

Whether deployed as a standalone surveillance asset or as part of an integrated security programme, the V-Pod security platform from Prime Secure provides clients with a dependable, intelligent monitoring capability that delivers real security value regardless of the environment in which it is placed.

From the regulatory complexity of waking watch to the technological sophistication of autonomous CCTV, Prime Secure’s specialist divisions combine professional expertise with innovative solutions to protect clients in even the most challenging environments.